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Optimizing Agent Performance
Response Manager can dramatically improve agent productivity. Efficient email distribution, automated business rules and standard responses make the difference.
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mailbox pictureemailtopia is the leading provider of email management software and services. Providing email response management solutions since 1997, emailtopia has a distinguished client base of customer contact centres that span multiple verticals and 10 Countries including TD Waterhouse, Mountain Equipment Co-op, CSN Stores, Ingram Micro, ING Direct, FEMA, EDS Canada, Event 360, Chicos, DTN Financial, ProPay, AmeriCredit and Omni Hotels.

emailtopia's flag ship email response management solution, Response Manager, allows companies to route, manage, track and archive emails with partners and customers. The software provides customizable rules, a complete communication history and powerful reporting engine, all of which ensure that emails are not lost, avoided, forgotten or mismanaged.

 
Enterprise Functionality Without the Enterprise Cost

Our email management solutions fit a wide range of client requirements servicing sectors such as Financial, E-tailers, Non-Profit, Government, Call Centers and Small-Medium Business. Our entry level solution starts with 3 users, while our Business and Enterprise Editions scales to 100's of users. We have assisted clients of all sizes tackle their email management challenges. For more details, email sales@emailtopia.com.

 
Upgrade to Version 5.2 Today!

Ready to get the latest and greatest Response Manager features? Simply email support to get the ball rolling. Our support technicians will do a quick evaluation of your current system and set you up with everything you'll need to perform a trouble-free upgrade.

 

"We are very pleased with Response Manager overall, and with the assistance your support team has provided to be certain everything is working properly." 

Barry Jeskewich
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