emailtopia is the leading provider of email management software and services. Providing email response management solutions since 1997, emailtopia has a distinguished client base of customer contact centres that span multiple verticals and 10 Countries including TD Waterhouse, CSN Stores, Primus, ING Direct, FEMA, EDS Canada, AmeriCorp, Chicos, DTN Financial, Valley National Bank, NBC 10, AmeriCredit and Rydex Financial.
emailtopia's flag ship email response management solution, Response Manager, allows companies to route manage, track and archive emails with partners and customers. The software provides customizable rules, a complete communication history and powerful reporting engine, all of which ensure that emails are not lost, avoided, forgotten or mismanaged. more...
Enterprise Functionality
without the Enterprise Cost!
Our email management solutions fit a wide range of client requirements servicing sectors such as Financial, E-tailers, Non-Profit, Government, Call Centers and Small-Medium Business. Our entry level solution starts with 3 users, while our Business and Enterprise Editions scales to unlimited group mailboxes and 100's of users. We have assisted clients of all sizes tackle their email management challenges. For more details,
email sales@emailtopia.com
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Email Response Manager Customers
"We were excited to find such an easy to use solution to such a complex problem. Solutions like this, that let us grow our business without hurting our customer service are very valuable. This has been a great success."
Niraj Shah,
President, CSN Stores
"Providing first-class customer service is our top priority and emailtopia has enabled us to manage a massive amount of daily email inquiries."
Wajahat Arshad,
Systems Administrator,
Warid Telecom (Pvt) Ltd.
"The quality of our agent's responses has skyrocketed, due to our ability to review their replies and give them specific feedback when a reply is incorrect or can be improved." More...
Jennifer Tattenbaum,
E-Commerce Manager |
