| emailtopia Offers Extended Support Hours |
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emailtopia Offers Extended Support Hours Building on its stellar reputation for supporting customers, emailtopia has now expanded its offerings to include the option of extended support coverage, including evenings and weekends. Any emailtopia customer with an active annual Monday to Friday, 9am to 5pm (EST) support contract, can now add to their coverage to create a custom support schedule that caters to their individual needs. Extended Support clients have access to our non-standard hours support line, and it's dedicated pool of support specialists. The Extended Hours support team will promptly help resolve any customer support issue. "In today’s global marketplace, customer support needs vary widely," says Mike Senechal, president of emailtiopia. "emailtopia realizes that some of its clients do business outside of the standard North American working hours, and require access to first-class support when they need it. This is why emailtopia has created the extended hours support option for its customers. When a support issue arises with your Response Manager software, you can rest assured that emailtopia’s support network will be there to find a solution that works for your business." Headquartered in Toronto, emailtopia is a leader in providing quality email solutions for global enterprises. The flagship product, Response Manager, is in use by such corporations as Primus, Radiant, ING Direct, Bank of Canada, AmeriCredit, DTN Market Access and Teva. To find out how Response Manager can help your company improve its customer service, contact info@emailtopia.com. - 30 - For more information please call: |
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