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Response Manager: Intelligent Server-Based Email Management Software

You know that your company is receiving emails, but can you answer these questions?

• How many emails are received each day into your company's Group Mailboxes?
• Who answers each of these emails?
• How long does it take?
• Do agents provide the right answers?
• What are customers asking?
• Who follows up later with that customer?
• Where do the emails go afterward?
• How much does it cost to pay someone to manually route emails?

What our email management software provides:

• Integrates with most standard email clients and is used to route, track, report on, and archive your corporate asset email communication sent to such group inboxes as: info@company.com, sales@company.com and support@company.com.
• With customizable rules, a complete communication history and a powerful reporting engine, your email customer service will become as efficient as possible. Important emails can't be lost, avoided, forgotten or mismanaged.

emailtopia’s email management software works with all existing corporate mail servers (such as Microsoft Exchange) and supports industry standard mail protocols such as POP3, IMAP and SMTP.

Read about email management software Key Features....