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Partners Wanted!
emailtopia is seeking to partner with VARS and System Integrators to help market, sell and deliver our email response management solution.
Please start the dialogue now by inquiring here.
The Market Opportunity
The Internet has provided an easy, low cost channel for providing customer service and customer interaction. As a result, email communication is growing faster than any other means of customer interaction. In this year alone, the number of email messages sent on an average day is expected to reach 10 billion worldwide. The explosive growth in email communication means that a company's online relationship with its customers will be critical to customer satisfaction and retention.
More than 90% of enterprises are not adequately prepared to handle even current customer email volumes.
Timely response will become more of a challenge in the future, because industry experts estimate that the volume of email for customer support will increase from 30 to 100 percent annually over the next two years.
Managers responsible for online activities need new tools to effectively manage corporate email assets flowing in and out of the organization, to better service the email customer.
Requirement easily identified
If management can't answer the following questions, they are then a likely candidate to explore the Response Manager solution further.
How emails per day do you get to your support/info/sales/investor@ accounts?
How long does your organization take to answer those emails?
Who answered those emails and what did they say? Was it the right answer?
Where are those emails now?
Please start the dialogue now by inquiring here.
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